I am Not a Robot by Joanna Stern

I AM NOT A ROBOT by Joanna Stern (former technology writer for The Wall Street Journal) is subtitled “My Year Using AI to Do (Almost) Everything” and looks at a variety of areas (e.g., health, travel, communications) while using real world examples to showcase some potential benefits and downsides of AI. For example, Stern spent time with a very experienced radiologist and AI looking at mammogram and ultrasound images. It was fascinating to hear the health professional praise AI. In contrast, when she went to the dentist, AI was used as a crutch to justify recommending unnecessary and expensive procedures. Bill Gates told her, “The foundation of AI advances for healthcare are both in the discovery side and in the delivery side,” referring to being able to speed up innovation and to offer more and better explanations to patients. In fact, Stern interviewed “nearly two hundred people – from everyday users to some of the most powerful voices in this industry,” including  Steve Mann (the “father” of wearable computing), Sal Khan (educational technology leader), and Mustafa Suleyman (Microsoft’s CEO) amongst others. She shares her thoughts in a variety formats, often essentially bullet pointing ideas as when she describes her experiences with a variety of wearables or her problems with relying on AI only to answer texts and emails (that was a very short experiment). Stern explores potential impacts on education through a visit to her alma mater, Union College in Schenectady, New York, finding that teachers and students share concerns about AI’s impact, especially on critical thinking skills. Stern’s writing style is distinctive, and Publishers Weekly acknowledges that, saying, “Stern’s balanced, clear-eyed assessments and crisp, funny prose (‘I was teetering on the edge of the AI-byss’) make this stand out among the growing crowd of books on AI.” Highly recommended.

Below is a 20 minute video interview dealing specifically with writing and researching I AM NOT A ROBOT, but if you are curious about Stern’s twelve years of tech reporting at The Wall Street Journal, check out a wider variety of videos.