The Skill Code by Beane & Code Dependent by Murgia

I am looking forward to virtually attending The Washington Post Futurist Summit on AI later this week. Here are another couple of new books related to that subject:

THE SKILL CODE by Matt Beane is subtitled “How to Save Human Ability in an Age of Intelligent Machines” and it looks at the importance of what Beane calls the expert-novice bond, meaning that that we each achieved mastery by working with someone who knew more than we did. Beane conducts extensive observational field research as an ethnographer and in his role as an Assistant Professor in the Technology Management Department at the University of California, Santa Barbara. The first key insight he notes is “that the working relationship between experts and novices is a bundle of three C's that humans need to develop mastery: challenge, complexity, and connection.” He explains those and points to threats to each, arguing “if we don't put this knowledge [3C’s] to use right now, our species is in deep trouble.” Overall, this is really a text about training, teaching and educational psychology. He points to how we need to consciously make these new technologies part of the solution but not by inserting them between novices and experts. A captivating section is where he discusses “shadow learners” – people who take risks and step outside norms to embrace the 3 C’s. Beane writes about finding challenge (not unlike Vygotsky’s zone of proximal development (ZPD)) and provides a checklist to know when you are facing healthy challenge. Beane then repeats those steps with respect to complexity and connection, stressing the importance of “building mutual respect and trust so that employees view a boss as an expert but also someone who cares.”  Like much of the rest of the book, this is solid advice on social emotional skills and applies to any industry, whether AI is involved or not. Added (9/8/24): The Wall Street Journal review:  "Digital transformation has made the workplace more efficient. It has also reduced opportunities for skill development and mentorship."

CODE DEPENDENT by Madhumita Murgia is subtitled “Living in the Shadow of AI” and in a rather angry manner Murgia stresses the need for individuals around the world to unite in the face of AI. She writes about the concept of data colonialism and points to how gig workers (e.g., those affiliated with Uber) are oppressed and manipulated by algorithms. That made me wonder about how did business management transform from a cooperative, albeit paternalistic, view to an all-knowing heartless controller? Is that accurate? Is it part of a continual cycle of exploitation and reform? Some of these points were raised several years ago in The End of Loyalty by Rick Wartzman. Murgia, an award-winning Indian-British journalist who is currently AI Editor at the Financial Times, argues that “by reflecting on the march of AI, we can start to address the imbalances in power, and move towards redress.” Her work draws on examples from around the world, having spoken to people living in Kenya, Britain, Argentina, Italy, and to refugees from Iraq and China. In sections labeled Your Livelihood, Your Body and Your Identity, she shares concerns about wage differentials, deepfakes, and facial recognition. A subsequent section on Your Health features a doctor in rural India who is able to use an app to help to quickly diagnosis TB and later to contribute to recalibrate it to distinguish between TB and COVID. After several other chapters, Murgia describes OpenAI and Chat GPT and the tendency to hallucinate based on training. A favorite part is the Epilogue where Murgia describes the work of the world’s major religions in contributing to developing some ethical standards for deploying AI. Endnotes and an Index comprise between ten and fifteen percent of the text. The Guardian called CODE DEPENDENT “highly readable and deeply important,” saying “the power of this book lies in the rich stories it tells of individuals ... Drawing on interviews from around the globe.” Those stories veer between deep pessimism and glimmers of optimism and offer unique perspective. Much to consider.  

Added from NPR: Pope to discuss AI at G7 meeting.